Joe Leech offers a rundown on his UX review process, sharing tips about analysing data and creating personas, and setting out findings in a form that benefits clients. From quick wins to workshops, there are gifts here everyone will be grateful for.
Creating Empathy Maps is useful for synthesizing research data in order to better understand the users. Empathy Maps are great for creating Personas, identifying users with different mindsets.
Proof of concept in software development is a controversial topic. The person that came up with a software idea is usually convinced of its relevance. And stakeholders usually don't want to spend time on something that is not even going to be included in the final product.