Creating Empathy Maps is useful for synthesizing research data in order to better understand the users. Empathy Maps are great for creating Personas, identifying users with different mindsets.
Workshops
Empathy Maps — UX Knowledge Base Sketches
Knowledge
Creating Usability with Motion: The UX in Motion Manifesto
The following manifesto represents my answer to the question - "As a UX or UI, designer, how do I know when and where to implement motion to support usability?"
Microinteractions
Creating Usability with Motion: The UX in Motion Manifesto
Knowledge
The Jobs-to-be-Done Market Discovery Template — JTBD + Outcome-Driven Innovation
The Jobs-to-be-Done Market Discovery Template is a framework that entrepreneurs, startups and managers can use to define a target market through a jobs-to-be-done lens. Using it mitigates the risk of targeting a phantom or overserved market as it directs the user to define a market around an underserved job.
Startups, Biz Dev
The Jobs-to-be-Done Market Discovery Template — JTBD + Outcome-Driven Innovation
Knowledge
Some of the Basic Websites & Technical SEO Checklists