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Author:

Stéphane Martin

Designers can have a more significant impact than pushing pixels and can help with the totality of what we produce. But this can only be achieved when product design is implemented from the start, at the strategy level.

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Author:

Krisztina Szerovay

While interviewing users may seem to be an easy task — “You are just asking some questions, and the interviewee gives some answers, and that’s it, right?” Well, not really.

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Author:

Kip Knight

Not sure how to enable your employees to develop their career and professional capabilities over time? Here's an easy way to get started with a proven process that works regardless of the age or size of your company.

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Author:

Vernon Joyce

Anyone including non-designers can use this framework to analyse a product or service or analyse a piece of work for a potential client. You could even use this to review your own work as the tools and techniques I use leave little room for bias.